Sometimes we aren't able to deliver your donation to the nonprofit you selected, due to reasons including:
- The nonprofit has incorrect banking information or has changed their address.
- The nonprofit may have had its tax-exempt status revoked by the IRS.
- The nonprofit has closed its organization.
If we're unable to deliver the donation, we'll let you know within 1 month from when we are notified by our disbursement partner and refund you with gift card credit that you can use to support another nonprofit.